Jenny Brown Jewellery
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Terms and Conditions

Jenny Brown Limited


- Minimum first order £650.00 + VAT. or a minimum of 30 different items.
- All prices are quoted in " £ " sterling pounds and exclude VAT & delivery charges.
- All opening orders to be paid in full prior to delivery.
- No minimum amount on subsequent orders, Subject to credit account agreement, these orders will be payable 30 days from date of invoice.

Payments can be made by;   1) CHEQUE payable to Jenny Brown Limited,   2) CREDIT CARD which will be subject to a 2.5% or £2.00 (what ever is the higher) handling charge,   3) BACS transfer to Royal Bank of Scotland, sort code 163424, account 11131287.

- Retention of title for the goods supplied & all items remain the property of Jenny brown Limited until payment in full has been received by Jenny Brown Ltd., while the responsibility / risk for the goods is transfer to the buyer upon delivery.   1) It is the duty of the buyer to keep the goods separately from other goods and to ensure the goods are identifiable as those of the vendor Jenny brown Ltd.   2) The vendor reserves the right to recover the goods and entre the buyer’s premises to recover the goods with or without the assistance of a third party (solicitor / debt collector).   3) All Monies; If the goods supplied by the vendor are sold by the buyer to a third party the customer must hold all proceeds from the sale in a separate account on behalf of Jenny Brown Ltd. who may reclaim the proceeds of the sale instead of the goods.
- We will exercise our right to claim / charge statutory interest above the base rate set by the Bank of England at 2% per month, compensation equivalent to £100.00 or 10% (whichever is higher will apply), administration fees of £80.00 per hour and recovery fees (debt collector / legal fees / traveling expenses) for the recovery of bad debt and / or goods on any account which falls into arrears.

Special requirements;   1) Next day delivery to be agreed on request.  
                                      2) Deliveries of single items under the value of £ 35.00 can be delivered by Royal Mail Recorded  Delivery upon request (this service is NOT cover by insurance and the responsibility / risk for loss / damage of goods, is transfer to the customer upon our delivery to Royal Mail).
 - Unless stated to the contrary part orders will be despatched as above and any back orders will be sent free of delivery charge when the item becomes available.                                                                                                                                                                                                                         - All orders subject to delivery charge and will be determined by weight, volume and value.
- Normally deliveries will be within 7 working days of receipt of order by Royal Mail Special Delivery.

Faulty goods must be returned in its individual bag with the product code, indicating the invoice number & date of purchase, to Jenny Brown Limited within 5 working days of receipt for replacement or credit. Credit note issued at the discretion of Jenny Brown Limited.
Items returned after the 5 working days period will be treated as Repairs and if it is possible to repair it by Jenny Brown Ltd. It will be charged to the customer at cost.

Discrepancies in numbers / quantities must be notified by telephone and in writing within 24 hours of delivery / receiving the goods.
Cancellation of orders; Jenny Brown Ltd. is unable to offer / accept  sale or return agreements.                                                                                         1) Within 5 working days will be subject to the full delivery charges and an administration fee of £60.00 or 10 % of the order value, or £5.00 per item, whichever is higher will apply. 2) After 5 working days it will be at discretion of Jenny Brown Ltd. and full delivery charges and an administration fee of £100.00 or 10 % of the order value or £6.00 per item, whichever is higher will apply.                                                                                                                         * All returned items must be returned together with the corresponding JOOLS gift boxes otherwise a minimum charge of £2.00 per box will apply.

Special Orders of non stock items  are not returnable and / or credited under any circumstances, these orders will only be processed by Jenny Brown Ltd. once full payment has been received from the customer.
Marketing Materials such as point of sale, expanding kit, pictures, publications, gift boxes, gift bags, etc…, will remain the material / intellectual property of Jenny Brown Ltd. ( unless it was paid in full by the customer ) and might be recalled at the discretion of Jenny Brown Ltd.    If the marketing materials are not received back in good condition within 7 working days from the recall date an invoice will be issue for the current cost of the items as stipulated on our current price list / website.                                                                                                                                                                                                           If available a point of sale will be supplied free of charge to the customer on opening orders of £1,500.00 + VAT and above (this offer is limited to one point of sale and expanding kit per customer. Otherwise display materials will be charged.

Rings are stocked in sizes* 52-L 54-N 56-P 58-Q (measured to the Leading Edge) and will be supplied in any of this 4 sizes unless specify otherwise by the customer. Any other sizes may incur a minimum surcharge of £8.00. {* Please note that the above conversions of sizes (numbers to letters for rings) are approximates }. Please do not return rings to be exchanged for a different size as this will incur a minimum charge of £10.00 (admin. fee)+ Postage.

Bracelets are stocked in size* 18.25cm.= 7 ¼” (measured when closed). Any other sizes may incur a minimum surcharge of £10.00. {* Please note that the above conversion of size (metric to imperial) is approximate.} Any other sizes ordered might have a tolerance / difference of + / - 0.50cm in length, depending on the link size.

- Prices and technical information are correct at time of publication.
- No liability is accepted by Jenny Brown Limited for errors or misuse of information by the buyer in respect of the goods.
- Jenny Brown Ltd. reserves the right to change prices and / or terms & conditions without notice.

General; The parties to the contract are; 1) The vendor / supplier  (Jenny Brown Ltd.)
                                                             2) The buyer / customer (named overleaf and / or on the order or invoice)
The contract shall be governed by the laws of England, and the buyer agrees to submit to the non-exclusive jurisdiction of the English courts, in the counties of Cheshire or Lancashire.
* For up to date terms and conditions please refer to our website


Jenny Brown Ltd.,  203 Wilmslow road,  Wilmslow,  SK9 3JX,  UK,  tl.  01625 526462,

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